HelloScreen

Cobrowsing software for an incredible customer experience

HelloScreen is cobrowsing software for support and sales teams to guide customers online without having to awkwardly set up a screen share every time.

Cobrowsing software for an incredible customer experience

Smooth onboarding and support made easy

Your customers will love the HelloScreen experience.

  • See their screen (minus all the private stuff)
  • Start sessions in a matter of clicks
  • Easy install HelloScreen onto site
  • Highlight, type, and click together in real-time.
2-minute explainer

An Animated Guide to Cobrowsing

HelloScreen is Cobrowsing software. This video explains why teams use Cobrowsing rather than screen sharing.

Upscope helps thousands of companies communicate tricky topics with remote customers

Cainen Gerety - Upscope Quote

"Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

Cainen Gerety
EX Sales Manager at Square
View Case Study

Why do people choose HelloScreen?

4.7 / 5 from 100+ reviews
  • Designed for digital transformation

    Designed for digital transformation

    HelloScreen has been specifically built to modernize your CX function and take it to new heights.

  • Enterprise ready

    Enterprise ready

    Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log.

  • Integrate with ease

    Integrate with ease

    HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.

The operational impact of HelloScreen

  • 27%

    Faster onboarding sessions

  • 19%

    Increase in first time call resolution

  • 45%

    Boost in conversions when using HelloScreen

Connect HelloScreen with your favorite tools

Our native integrations take just a few clicks to set up. Thousands of customer support teams integrate their technology stack with Upscope.

Join our customers getting 45% faster onboarding and support sessions

Discover how you can effortlessly explain complex topics online.

  • Square x Upscope

    "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square
  • Sungage x Upscope

    “Screen sharing is a critical tool in Sungage’s quest to provide remarkable customer service. We were able to install and configure Upscope in just a few minutes.”

    Mike Giles
    CTO at Sungage Financial
  • Occasion x Upscope

    "We use it on a daily basis and can't imagine doing this work without it! Upscope is a great investment it eliminates guesswork, allows us to keep our customers happy, and saves us lots of time!"

    Tzviatko Chiderov
    Director of Merchant Success at Occasion

HelloScreen FAQs

While it's possible to do so, the easiest method is to copy and paste the installation code onto your website pages.

If you would like to install HelloScreen with Segment or Google Tag Manager, be aware that some Ad Blockers might stop HelloScreen from working correctly.

Yes, you can do so with our Co-Browsing API.

Yes, Upscope actually works better on a single page application because the load time is instant and there's no need to reload the page.

HelloScreen will not impact your site performance.

4.7 / 5 from 100+ reviews

Try Upscope for free

Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

  • "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square