Smooth onboarding and support made easy
Your customers will love the HelloScreen experience.
- See their screen (minus all the private stuff)
- Start sessions in a matter of clicks
- Easy install HelloScreen onto site
- Highlight, type, and click together in real-time.
An Animated Guide to Cobrowsing
HelloScreen is Cobrowsing software. This video explains why teams use Cobrowsing rather than screen sharing.
Who buys this and why?
These are the people who get the most out of our tools
Head of Customer Support
They buy this because their team needs to see what the customer sees without setting up screen sharing every time.
Head of Remote Sales
They buy this because their team calls customers to sell complex products like insurance, debt relief or mortgages and Upscope 'significantly' raises conversion rates.
Upscope helps thousands of companies communicate tricky topics with remote customers
Why do people choose HelloScreen?
Designed for digital transformation
HelloScreen has been specifically built to modernize your CX function and take it to new heights.
Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log.
Integrate with ease
HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.
The operational impact of HelloScreen
Faster onboarding sessions
Increase in first time call resolution
Boost in conversions when using HelloScreen
Connect HelloScreen with your favorite tools
Our native integrations take just a few clicks to set up. Thousands of customer support teams integrate their technology stack with Upscope.
Join our customers getting 45% faster onboarding and support sessions
Discover how you can effortlessly explain complex topics online.
"Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."Cainen GeretyEX Sales Manager at Square
“Screen sharing is a critical tool in Sungage’s quest to provide remarkable customer service. We were able to install and configure Upscope in just a few minutes.”Mike GilesCTO at Sungage Financial
"We use it on a daily basis and can't imagine doing this work without it! Upscope is a great investment it eliminates guesswork, allows us to keep our customers happy, and saves us lots of time!"Tzviatko ChiderovDirector of Merchant Success at Occasion
While it's possible to do so, the easiest method is to copy and paste the installation code onto your website pages.
If you would like to install HelloScreen with Segment or Google Tag Manager, be aware that some Ad Blockers might stop HelloScreen from working correctly.
Yes, you can do so with our Co-Browsing API.
Yes, Upscope actually works better on a single page application because the load time is instant and there's no need to reload the page.
HelloScreen will not impact your site performance.