See your customer's screen in HelpScout

Give your support team the power to see what your customer sees, within HelpScout. In one click, launch a co-browsing session with the customer and remotely guide them.

Hey, it isn't working.
Hi Richard, here to help! Let me take a quick look...
Have you clicked accept on our terms and conditions?
Ah that was the issue, thank you

See what your customer sees

Without downloads you can begin co-browsing with your customer and both draw and click on their screen to guide them.

  • See what they see in one click
  • Take control and click for them on their screen
  • Securely limited to the browser and with no-downloads needed
See what your customer sees
4.7 / 5 from 100+ reviews

Try Upscope for free

Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

  • "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square