Supercharge your Olark workflow

Integrating UserView with Olark allows your agents to see the customer's past. Gather contextual information without the customer needing to explain themselves.

Hey, it isn't working.
Hi Richard, here to help! Let me take a quick look...
Have you clicked accept on our terms and conditions?
Ah that was the issue, thank you

See into your customer's past

Understand why your customer has reached out by seeing snapshots of their previous screens.

  • See screenshots of error messages or other actions
  • Understand their problem even with minimal information
  • Jump into a live screen-sharing session if needed
See into your customer's past
4.7 / 5 from 100+ reviews

Try Upscope for free

Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

  • "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square