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Next generation screen sharing for Zendesk

Give your support team the power to see what your customer sees, within Zendesk. See automatically captured screenshots of pages the customer visited and see their live screen.

Hey, it isn't working.
Hi Richard, here to help! Let me take a quick look...
Have you clicked accept on our terms and conditions?
Ah that was the issue, thank you

See into your customer's past and present

Understand why your customer has reached out by seeing screenshots of their journey. Jump straight into live interactive screen sharing when needed.

  • See screenshots of pages they visited and the errors they saw
  • Jump into a live screen-sharing session in one click
  • Use our interactive technology to click for them on their screen
See into your customer's past and present
4.7 / 5 from 100+ reviews

Try Upscope for free

Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

  • "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square