Privacy Policy

The Privacy Policy details what we do to protect our users’ privacy and how we protect your data.

The Privacy Policy was last modified on October 19th, 2017. We notify our users of changes by email.

View Privacy Policy

We value the privacy of our customers, and we do everything in our power to protect it. By using our website, you agree to this Privacy Policy.

Information we collect

When you visit our website and sign up for an account you might be asked to enter your name, email address, credit card information and other details to improve your experience and enable us to process your orders.

How we protect your information

We do not use vulnerability scanning and/or scanning to PCI standards. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Usage of cookies

We use cookies to improve your experience and keep track of your session. We also use cookies to track your interaction with the website to improve its usability and decide how to improve the software.

We use Google Analytics to analyze how our users interact with our website.

If you’d like you can disable cookies on your browser (Instructions fo IEFirefoxChromeSafari).

Third party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CalOPPA provisions

Users can visit the website anonymously, and a link to to this Privacy Policy is included at the bottom of all pages on the site.

Users can change their personal information from the dashboard, and delete all records we have of you by emailing us.

Do not track signals

We are not able to honor Do not track signals on our website as it would compromise the user experience.

COPPA

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Data Controller

Upscope Limited

2nd Floor, 2 Sheraton Street,
London, W1F 8BH,
UK

To contact us, please send us an email to team@upscope.com. We are also available by telephone at +44 20 3778 0432 during UK business hours.

Data Protection Officer

Mr Pardeep Kullar

Director, Upscope Ltd.
Telephone: +44 20 3778 0432
Email: pkullar@upscope.io

CAN-SPA

We strictly follow the rules set out by the CAN-SPAM act. Specifically, we collect your email address in order to create your account and allow you to recover it if necessary. It is also used to send transactional emails (e.g. notifications of payments) and occasional newsletters. You’ll be able to opt out of the latter.

Changes

From time to time, we will change our Privacy Policy. We will update this page when we make changes to the privacy policy, and if a significant change is made, we will email our customers before the changes take effect.

Contacting Upscope

To contact us, please send us an email to team@upscope.com.

We are also available by telephone at +44 20 3778 0432 during UK business hours.

If you’d like to send us a letter, please use the following address:

Upscope Limited,
2nd Floor, 2 Sheraton Street,
London, W1F 8BH,
UK

Upcope Limited is a UK limited company (Company number 10599571).
Our VAT number is GB264457681.

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