See what your customer sees. Instantly.

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Meet Upscope co-browsing, the no-download, interactive screen sharing built for onboarding and support.

See their screen in one click

From live chat or while talking on the phone, see their screen instantly.

  • No download needed
  • One click co-browsing request
  • Securely connect to the customer's browser

Take control when needed

  • Your customer will see your cursor appear on their screen.
  • You can click and scroll for them as if you were sitting next to them.

Draw to draw their attention

  • Use the pen tool to draw on their screen.
  • Let the customer learn by doing, without struggling to explain where to click.

Scroll, click and type together

Remotely guide and talk with your customers as if you were sitting next to them.

  • Seamlessly chat and cobrowse at the same time
  • Help your customers understand complex processes
  • Guide customers through forms, apps or documents
  • 01

    Enterprise friendly

    Advanced user management, SAML2.0 SSO, granular access control, advanced reporting and audit log.

  • 02

    Integrate with ease

    Upscope slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.

  • 03

    Customize everything

    Full access to Javascript SDK and REST API, Whitelabel support, customize all prompts.

Not your regular screen sharing software

We’re different from the screen sharing you're used to. Upscope does not require any sort of download from your customers or your agents.

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  • Upscope

    Other

  • No downloads required

  • Highlight the user`s screen

  • Control the browser for the user

  • User never has to leave your site

  • See the entire screen

  • Securely limited to the browser

Secure co-browsing

    Complete control over customer data storage and sovereignty to fit your privacy needs

    Hide sensitive and nonessential data from agents to protect your customers

    ISO certified, HIPAA Compliant, GDPR Ready

Our data shows Upscope has cut our onboarding team’s call time by 27%, which is fantastic.

Cainen Gerety, EX Sales Manager at Square. Read more testimonials

Help customers learn your world

Use Upscope to help your customers:

  • Overcome hurdles and issues
  • Understand tricky terminology
  • Complete important processes