Transform yourSupport Process
The biggest pain in online support? Not seeing what your customer sees. You can't start a Zoom call for every issue, so we built next-gen screen sharing: instant, interactive, and effortless.
Support Every Customer Type
Frustrated Customers
Customers stuck with complex products or services often get flustered. Defuse stressful support situations with visual guidance.
Non-Tech Savvy Customers
Customers who don't work frequently with screens need visual guidance instead of technical instructions.
Older Generation Customers
Customers who struggle with modern technology require patient, visual support to navigate your products.
Busy Professionals
Time-conscious customers need quick problem resolution and value efficient support interactions.
Key Benefits & Improvements
Reduce Resolution Times
Solve customer issues faster with instant visual assistance
Increase Customer Satisfaction
Deliver exceptional support experiences that delight customers
Decrease Customer Effort Score
Make it effortless for customers to get the help they need
Enhance Operational Efficiency
Streamline support processes and reduce operational costs
Decrease Call Handle Times
Resolve issues quickly with visual problem-solving
Increase First Contact Resolutions
Solve problems on the first interaction
Ready to Transform Your Support?
Join leading companies using Upscope to deliver exceptional customer support