Transform your support process

Interact with customers on the same screen. Add a highly compelling and visual element to your customer conversations. Make complex problems easy to communicate and understand.

Transform your support process

Benefits

    Reduce resolution times

    Reduce resolution times

    Increase customer satisfaction

    Increase customer satisfaction

    Decrease customer effort score

    Decrease customer effort score

See problems in real-time

Customers sometimes find it difficult to explain what isn’t working for them. Skip this step by leveraging Upscope, and you can see exactly what is happening on their end. Find the source of the issue fast.

See problems in real-time

Make world-class support your secret weapon

Customers love the collaborative support experience that Upscope enables. It’s like having the agent actually beside them. Start using Upscope, and develop a brand reputation for world-class support.

Make world-class support your secret weapon

Enhance operational efficiency

Watch your support function evolve into a well-oiled machine. Provide a better CX whilst still improving key operational metrics.

  • Decrease call handle times
  • Increase first contact resolutions
  • Reduce repeat customer issues
Enhance operational efficiency

Integrate with your favorite support software

4.7 / 5 from 63+ reviews

Try Upscope for free

Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

  • "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square