Helping remote teams feel like they're sitting next to customers


Our clients use Upscope to help even their least technical customers understand products

Our mission

Create a world where complex stuff is simple to communicate

We live in a world full of complex “stuff”—insurance, mortgages, financial services, technology etc. Upscope helps customer-facing teams in these types of businesses communicate better with their customers. Making the complex easy to understand.

Create a world where complex stuff is simple to communicate
Who uses Upscope?

For customer-driven enterprises and SMEs

The people who get the most out of Upscope are Institutions and businesses that have complex products and non-tech savvy customers. Organizations deploy Upscope’s products because they want to deliver impeccable customer service, and make complex systems and products simpler for the customer to understand.

For customer-driven enterprises and SMEs

What pain point do we solve?

Customers and customer facing teams get frustrated when they struggle to communicate. Upscope helps both sides communicate visually without relying on words alone.

View Customer Stories
Who are Upscope?

Our team

A diverse team of fun, hard-working, talented humans based in London and Miami who build products we ourselves love to use because that's the most enjoyable way to build great products. Upscope was born from the frustration of two startup founders who struggled to support customers via just live chat or phone calls. So they built their own next gen screen sharing solution, which gave them the closest experience to sitting next to the customer and browsing through a website together. It turned out that a lot of other companies wanted this too.

Our team
Our North Star

Impact 🚀

We want to build a product your team will love using. So at Upscope, the only metric we look at daily is usage. If our customers use our tools every day we know:

  • It’s helping them do their job better
  • We're a natural part of their workflow
  • We’re building something that has an impact.
Impact 🚀
4.7 / 5 from 100+ reviews

Try Upscope for free

Upscope is used by hundreds of companies of all sizes to deliver an incredible standard of customer support.

  • "Our data shows Upscope has cut our onboarding team's call time by 27%, which is fantastic."

    Cainen Gerety
    EX Sales Manager at Square