What does it mean toCobrowse?

    Cobrowsing is a secure, real-time way for a customer and an agent to browse a website together. Guide customers through complex tasks while maintaining complete privacy and security.

    How Cobrowsing Works

    Unlike traditional screen sharing, cobrowsing creates a shared browsing experience where both parties can interact with the same web page simultaneously.

    Traditional Screen Sharing

    • One-way viewing only
    • Exposes entire desktop
    • Requires software installation
    • Lag and quality issues
    • No interaction capabilities
    • Privacy concerns

    Modern Cobrowsing

    • Interactive collaboration
    • Only shows your website
    • No downloads required
    • Real-time, zero lag
    • Both can click and type
    • Built-in privacy controls

    Powerful Features for Modern Support

    Interactive Collaboration

    Work together like collaborators - agents can click, scroll, and type for customers in real-time

    Privacy-First Design

    Only see your website tab - no access to desktop, other tabs, or sensitive information

    Instant Connection

    No downloads or installations required - connect instantly through the browser

    Pixel-Perfect Control

    See exactly what your customer sees with pixel-perfect screen replication

    Smart Masking

    Automatically hide sensitive fields like passwords and credit card numbers

    Cross-Platform

    Works on any device or browser - desktop, mobile, or tablet

    Proven Results for Your Business

    87%

    Faster Issue Resolution

    Resolve customer issues in minutes, not hours

    3x

    Higher Conversion

    Convert more visitors by guiding them through complex processes

    95%

    Customer Satisfaction

    Customers love the seamless support experience

    Choose Your Cobrowsing Solution

    Cobrowse in Support

    Help customers resolve issues instantly with visual guidance

    • See customer screens in real-time
    • Guide through complex processes
    • Reduce ticket resolution time
    • Improve customer satisfaction
    UserView Cobrowsing

    Cobrowse in Sales

    Convert more leads by guiding prospects through your product

    • Interactive product demos
    • Guide through checkout
    • Overcome objections in real-time
    • Close deals faster
    HelloScreen Present

    Build Your Own

    Integrate cobrowsing into your application with our API

    • Developer-friendly API
    • Complete customization
    • Enterprise-grade security
    • Comprehensive documentation
    Get the API

    Ready to Transform Your Customer Experience?

    Join thousands of companies using Upscope to deliver exceptional support