HIPAA Compliance
Upscope maintains strict HIPAA compliance to protect sensitive healthcare information and ensure secure communication for healthcare organizations.
Secure Data Centers
Located in AWS datacenters with option to limit to US locations only
Minimal Data Exposure
Data transmitted only during active screen sharing sessions
Element Hiding
Hide sensitive page elements like SSN or credit card information
SSL Encryption
All data transmission enforced with SSL encryption
Immutable Audit Logs
Every team action logged with hash to prevent tampering
Role-Based Access
Granular access controls for different team members
Business Associate Agreements (BAAs)
We provide signed Business Associate Agreements for all healthcare organizations. Our BAAs ensure compliance with HIPAA requirements and establish clear responsibilities for protecting patient health information.
Request BAAHealthcare-Focused Security
- Agents only see the specific browser tab of your website - no access to other desktop folders or third-party tabs
- Remote control limited to browser with no software installation required
- Can hide specific form fields to protect sensitive patient information
- Stores minimal metadata about users with automatic deletion after 30 days of inactivity
- Granular control over what user data is shared during sessions
Additional Certifications
Contact Compliance Team
Questions about HIPAA compliance?
Email: team@upscope.com
Phone: 646 814 5660
Protected Health Information (PHI) Handling
Upscope is designed to minimize PHI exposure. We only transmit data during active sessions, provide tools to hide sensitive information, and maintain comprehensive audit trails. Our infrastructure and policies are regularly reviewed to ensure ongoing HIPAA compliance.