← Back to Legal

    GDPR Compliance

    Upscope is fully compliant with the General Data Protection Regulation (GDPR), ensuring the highest standards of data protection and privacy for European users.

    Minimal Data Collection

    We collect only essential metadata: IP address, page URL, and timestamps

    Automatic Data Deletion

    End-user data automatically deleted after 30 days of inactivity

    Clear Data Roles

    Act as data controller for customer data and processor for end-user data

    No Third-Party Sharing

    End-user data never shared with third-party processors

    Secure Storage

    Data stored in secure AWS data center in North Virginia

    Transparent Policies

    Updated privacy policy with assigned Data Protection Officer

    Data Processing Details

    As Data Controller (Customer Data)

    We control how we process data about our customers (your company). This includes account information, billing details, and usage statistics.

    As Data Processor (End-User Data)

    We process end-user data on behalf of our customers. We only process this data according to your instructions and never use it for our own purposes.

    User Rights Under GDPR

    ✓Right to access personal data
    ✓Right to rectification of inaccurate data
    ✓Right to erasure (right to be forgotten)
    ✓Right to restriction of processing
    ✓Right to data portability
    ✓Right to object to processing

    Data Protection Features

    • Option to hide specific page content
    • No long-term storage of sensitive data
    • API access for data deletion
    • Masked email-like user IDs in logs
    • Manual visitor data deletion

    Limited Service Providers

    Customer data shared only with essential providers:

    • Intercom (support)
    • AWS (hosting)
    • Stripe (payments)
    • Google Analytics (analytics)

    Privacy by Design

    Upscope implements privacy by design principles, ensuring data protection is built into our systems from the ground up, not added as an afterthought.

    • Minimal data collection by default
    • Automatic data expiration
    • Encryption in transit and at rest
    • Regular security audits and updates

    Data Protection Officer

    Our assigned Data Protection Officer ensures ongoing GDPR compliance and handles all data protection inquiries.

    Email: team@upscope.com

    Phone: +44 20 3778 0432

    Address: Upscope Limited, 2nd Floor, 2 Sheraton Street, London, W1F 8BH, UK

    Need more information about our GDPR compliance?

    Back to LegalContact DPO