We have all the regular cobrowsing features of seeing what the customer sees, drawing on their screen, scrolling, clicking, and typing for them.

During a live chat session, if you wish to talk to the user then you can simply initiate a browser to browser audio call and talk them through the steps as you cobrowse with them.

Automatically generated screenshots of the pages the user visited before they opened up a live chat to ask a support question, so you don't have to ask them to send you one, and you can see the problem without asking more questions.

See javascript errors within the user's console to debug front-end issues without having to ask the user for a screenshot or a console dump.

We have stringent security requirements due to our work with banking and health companies. Consequently, we are both SOC 2 (type 2) and ISO27001 certified with regular audits, pen tests and strong data controls.

To hide sensitive customer data from your agents, you can mask data at a field level and also at a block or page level.

We host companies with large numbers of agents and we are critical to their day to day work, so uptime reliability is an essential service.

We've been doing this for long enough to have seen what slow internet speeds do to cobrowsing sessions and why you need multiple regional servers to maintain the highest possible speed to achieve the lowest potential lag.

Large organizations using our services require not only great speed and uptime but also scalability, provisions for multiple teams and billing environments. We've got those covered.

Easily integrate co-browsing into any workflow with a few REST API calls.

Easily split data into multiple sub-accounts with their dedicated API keys and configurations.

Typescript-ready packages make adding cobrowsing functionality safe and fast.