Who buys Upscope? The solutions consultant
The solutions consultant buys Upscope to integrate our co-browsing service it into an overall solution they provide to their clients. Typically it's an integration into a larger platform using our standard installation code or by doing more advanced integrations with the REST API.
What consultants can't do with Upscope
![](/img/containers/assets/consultant-min.png/b350720601accd5bea99fc52e2ec27cb/consultant-min.png)
- We're asked whether we provide live chat or video calling services with co-browsing. We don't.
- Do full desktop co-browsing? We are securely limited to browsers only.
- Integrate Upscope into native iPhone and Android apps? We work with mobile web browsers but not native apps.
What solutions consultants can do with Upscope
![](/img/containers/assets/consultant_happy2-min.png/1b79e3d94ae71f57cf9c6a6440032091/consultant_happy2-min.png)
- Embed our co-browsing solution into an iframe on the platform they work with
- Use our REST API to completely white label or customize our co-browsing
- Get set up with demo accounts so they can show clients how our service works
Get started this week with a demo account and talk to our team
![](/assets/group-593-1690307695.png)
Customer stories
![](/assets/blocks/workable_logo_vertical-1689081509.png?hash=2b658361b2e75692d7c844161562af07)
![How DriveCentric provides superior customer support with Upscope](/img/containers/assets/blog/shutterstock_1355804372.jpg/d73d4648ec14c65f7084abc4762ebd78/shutterstock_1355804372.jpg)
How DriveCentric provides superior customer support with Upscope
-
Customers arrive at an issue or a roadblock
-
They would reach out to the agent and communicate their problem via live chat
-
The Agent can now initiate an Upscope co-browsing session
-
Together they can find a solution in real-time
![](/assets/blocks/nqyiukwr_400x400.jpeg?hash=2fe38e5bbf9703333774ee5933ca6a28)
![How Freedom Debt Relief transformed their onboarding process with Upscope](/img/containers/assets/blog/fdr.jpeg/e9ad3c8677e47fe08c58a9532c360711/fdr.jpeg)
How Freedom Debt Relief transformed their onboarding process with Upscope
-
Customers fill in an initial data collection form
-
An onboarding agent would reach out via telephone to qualify to applicant
-
Whilst on the phone, the onboarding agent would initiate a co-browsing session
-
From there, both the agent and customer will move through FDR’s onboarding slide deck until completion