Re:amaze is a live chat tool that has an
incredible feature set, excellent reviews and integrations with some of the
largest e-commerce platforms like Shopify, Bigcommerce, Woocommerce, Magento
etc. Now it also integrates with Upscope!
Re:amaze works on many platforms
If you’re running an application and especially if you’re running an
e-commerce store, then adding a live chat tool like
Re:amaze is becoming an essential competitive
advantage.
It builds trust, increases sales, retention and gives you the feedback you
need to grow a business. Live chat is changing the relationship between
customers and organisations everywhere.
First, lets remind ourselves of just why companies add live chat:
62% switch due bad customer service
63% were more likely to return because of live chat. 38% made a purchase
because of it.
2/3 of 2000 encountering problems went to a competitor
6–7 times more costly to attract a new customer than retain an existing
one
Businesses have said that live chat:
Increased signups by 31%
Average order value was 15% higher
30% increase in trial-to-paid conversions
14% reduction in churn
Technical issues resolved 4 times faster
Re:amaze is an understated application on the
surface that is a beast underneath.
They’ve put in the work and clearly have a very loyal following.
Just check out their widget creating
demo and
you’ll see how far they go to get things right.
Then see details and a video of their Shopify integration with its 5 star
reviews https://apps.shopify.com/reamaze
Upscope integration
Now that Upscope integrates with
Re:amaze, you can go from live chatting with a
customer to viewing their screen and guiding them to a purchase in one click
without any of that downloads nonsense.
As with all live chat integrations, the process of adding Upscope is simple.
You don’t need to set up and create any special integrations between the two
apps, simply paste the Upscope installation code below the
Re:amaze code and you’re ready.
You’re in good hands when it comes to documentation and support,
Re:amaze have got it all covered in detail for all
integrations.
This is an image of the Upscope screen share link highlighted within
Re:amaze’s admin panel for an individual user.
It’s one click to see their screen while chatting to them. See their help doc
and advice for using
Upscope.
Above, you can see the Upscope screen share link on the Re:amaze user chat
panel
Get started with Re:amaze now by seeing their list of integrations on the home
page: https://www.reamaze.com/
