Here are the steps to integrate HelloScreen with JivoChat.
The objective is to create a screen-sharing link within JivoChat to instantly screen-share with a customer when they need help.
Below you can see how the screen-sharing link appears on the right-hand side of the JivoChat panel and is labeled "Start a screen share".
How to create your own screen sharing link within JivoChat
Allow clickable links within JivoChat by going to JivoChat > settings > channels and clicking on "Integration settings for developers" app.jivosite.com/settings/channels
Then enter in
https://upscope.io into the Safe Base Url field.
To make the screensharing link appear within JivoChat you need to add some extra code to your pages below the widget code:
What does this code do?
It waits for the JivoChat to load.
It then uses the HelloScreen getWatchLink function to generate a unique URL for that user's screen which you can use to screen share.
Now, for all new chats, you'll see a screen share link appear within the JivoChat panel. Please be sure to refresh both JivoChat and the client side if you're testing.